Technical Program Manager

American Fork, UT
Full Time
Program Management
Experienced
Shape what’s next in dental technology.
Join Henry Schein One!

Join a global leader redefining dental practice management and do work that actually matters. At Henry Schein One, we are a team of care catalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everything we do. Your ideas fuel innovation that enhances patient care and drives real results for practices. 

We don’t just talk about impact; we build it! Backed by a trusted reputation, our leaders foster an inclusive and supportive environment where we stay solely focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Here, your strengths are recognized, your development matters, and your wins celebrated. 

We are seeking a Staff Technical Program Manager to own the release and rollout of Dentrix, one of our flagship products. In this role, you will partner with Dentrix Engineering, Product, Support, Marketing, Sales, and Legal to ensure every stakeholder is informed and prepared for the changes in each version. You will also maintain and improve the CI/CD pipeline that builds, tests, and delivers every Dentrix release.

You will manage the coordination and communication behind each release, ensure the pipeline performs reliably, and apply AI to automate manual work such as release notes. This is a high-visibility position with direct accountability for the success of the Dentrix product.

This position is remote within the United States, with a preference for candidates near our Utah office, and includes up to 10% travel as needed.

This position is not eligible for employment-based visa sponsorship. To be considered, candidates must be authorized to work in the United States for Henry Schein One without the need for current or future employer sponsorship.

What You Will Do

Release & Rollout Management
  • Own the rollout of Dentrix releases, keeping internal stakeholders informed of what's changing in each version
  • Coordinate with Dentrix Engineering and Product to confirm each release is ready to ship with no surprises for customers
  • Write and distribute AI-assisted release notes drawn from user stories, features, and epics
  • Support a fast release cadence as we move to AI-DLC
CI/CD & Automation
  • Maintain and improve the GitLab CI/CD pipeline so builds, releases, and upgrades are correct and ready to deploy, monitoring automated release processes and stepping in when issues arise
  • Write Python scripts for new tests and pipeline changes, using AI tools such as Claude or Cursor to speed up the work
Planning, Communication & Collaboration
  • Develop rollout plans that cover scope, dependencies, milestones, and communication, and manage risks with contingency plans to keep releases on track
  • Partner with cross-functional teams, including Product, Security, and DevOps/SRE to align technical execution with the overall Dentrix product strategy and release goals
  • Share regular status updates with stakeholders and address questions and concerns quickly
  • Use data to advise leaders on release readiness and process improvements, and promote program management and release best practices across teams
Preferred Technologies and Platforms:
  • DevOps & CI/CD: GitLab
  • Automation & Scripting: Python
  • AI Tools: Claude or Cursor
  • Methodologies: Agile Scrum
What We Are Looking For
  • 8+ years of relevant project and program management experience
  • 2 – 3 years of Python scripting experience
  • Experience with release management and communications for an enterprise level or flagship product
  • Experience with AI-assisted ("vibe") coding and willingness to use AI tools such as Claude or Cursor in your daily work
  • Excellent understanding of the software development lifecycle (SDLC), including Agile and Scrum
  • Excellent communicator who can explain your work clearly to technical and non-technical audiences
  • Sense of ownership and follow-through, with a detail-oriented and analytical approach
  • Strategic thinking and a constructive approach to handling conflict
What Will Set You Apart
  • Experience with AI-driven development lifecycles and automated release processes
  • Experience in B2B SaaS or a similar software environment with comparable engineering practices

The posted range for this position is $115,000 - $155,000, which is the expected starting salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus target not reflected in the range.

What You’ll Gain as a #TeamSchein Member

A robust benefits package including health coverage, retirement savings with company match, paid time off, parental leave, wellbeing resources, education support, and MORE!

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Unfortunately, Henry Schein One is not currently hiring individuals residing in Delaware, Hawaii, North Dakota, Rhode Island, Vermont, Puerto Rico, and other US territories.
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