Manager, GTM Business Systems

Shape what’s next in dental technology!

Join a global leader redefining dental practice management and do work that actually matters. At Henry Schein One, we are a team of care catalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everything we do. Your ideas fuel innovation that enhances patient care and drives real results for practices. 

We don’t just talk about impact; we build it! Backed by a trusted reputation, our leaders foster an inclusive and supportive environment where we stay solely focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Here, your strengths are recognized, your development matters, and your wins celebrated.

Henry Schein One is not currently hiring individuals residing in Delaware, Hawaii, North Dakota, Rhode Island, Vermont, or Puerto Rico and other US Territories.

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Remote

Full Time

Business Systems

Manager/Supervisor

Shape what’s next in dental technology.
Join Henry Schein One!

Join a global leader redefining dental practice management and do work that actually matters. At Henry Schein One, we are a team of care catalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everything we do. Your ideas fuel innovation that enhances patient care and drives real results for practices. 

We don’t just talk about impact; we build it! Backed by a trusted reputation, our leaders foster an inclusive and supportive environment where we stay solely focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Here, your strengths are recognized, your development matters, and your wins celebrated. 

As the Manager of GTM Systems, you will own the vision and execution of the vital lead-to-cash systems that support our business, partnering with Marketing, Sales, and Go-to-Market, to translate business priorities into a scoped, executable systems roadmap. You will own the enterprise architecture underlying our GTM technology stack, sitting at the intersection of business strategy and technical architecture and diving deep into the system to make it happen.

This position is remote within the United States with up to 10% travel as needed.

What You Will Do
Strategic Advisement

Partner with leadership teams to understand business priorities and strategic direction
Advise on tradeoffs and alternative approaches, drawing on deep systems and business process expertise to inform decisions
Translate business priorities into a sequenced roadmap for the Business Systems team to execute
Lead technical direction and influence strategy across business and technical teams, establishing credibility as a trusted advisor even where you don’t have formal decision authority
Own evaluation, selection, and retirement of tools within the GTM stack. Confirm every new tool for business and architectural fit, and identify existing tools that no longer justify their cost or complexity

Roadmap & Release Management

Own delivery for the Business Systems roadmap across marketing, sales, and quote-to-cash, ensuring clear communication and business alignment throughout
Own release cadence and content, ensuring the business has clear, consistent visibility into what is releasing and when
Prioritize and sequence initiatives in partnership with product owners and technical teams
Identify bottlenecks and risks in the current business systems landscape, and include these initiatives in the roadmap to harden our architectural foundations and increase overall capacity

Build & Architecture

Maintain working fluency with core GTM systems sufficient to validate solutions, test critical paths, and unblock the team when needed
Engage directly with end users (sales, marketing, and operations staff) to observe how systems are used and surface friction that has gone unreported
Own architectural direction and outcomes for GTM systems, partnering with the Principal Architect to translate business priorities into technical design
Evaluate the systems landscape to identify gaps, redundancies, and opportunities to consolidate or extend the platform
Scale the business systems landscape responsibly and efficiently – identify gaps, redundancies, and opportunities to extend our capabilities and function while maintaining system stability

Team Leadership

Lead a team of Product Owners and Admins and evolve it as the role and function grow, working with business systems leadership to define the scope and roles
Set standards for requirements documentation, process design, and stakeholder communication across the team
Partner with our broader architecture and development teams so that GTM decisions hold up across the wider enterprise landscape

What Success Looks Like

Reps spend their time selling, rather than thinking about the system. They follow the processes set by the business because they are the easiest, most effective way to do their jobs well.
Our end users trust our data. Leaders run their forecasts directly out of the system, and reps find what they need at their fingertips to facilitate intelligent prospecting and easily identify buying signals.
Lead-to-cash operates as one smooth motion across marketing, sales, and finance systems, without manual handoffs or re-keyed data between stages
The sales team requests you by name, because when you show up, their problems get solved
New systems and integrations extend a coherent platform rather than introducing fragmentation or redundant capability
The team grows in capability and ownership over time, with this role progressively delegating execution while maintaining accountability for outcomes and staying close enough to the system to identify issues early

What We Are Looking For

8+ years of experience spanning GTM systems, revenue operations, or business systems, with demonstrated depth in both business process and technical architecture with prior experience as a people leader
Demonstrated ability to advise senior stakeholders and influence strategic decisions
Working knowledge of sales productivity tools such as Clari, Groove, Outreach, and Gong, as well as the broader ecosystem of Sales and Marketing tooling
Experience establishing new processes, standards, or governance frameworks in the absence of existing structure
Deep expertise in the Salesforce platform, especially Sales Cloud and Revenue Cloud, with enough technical depth to evaluate and shape architectural recommendations from technical specialists, rather than solely relay them
Data fluency and curiosity to build a deep understanding of our business and our data; You should be able to look at customer, product, and usage data, see where the opportunity is, and partner with our data and analytics teams to get that signal in front of a rep in a form they will act on
Bias toward shipping – You would rather deliver something useful during current sprint than design something perfect for next year

What Will Set You Apart

Bachelor’s Degree in a related field
Salesforce certifications
Experience through fast growth or a major platform migration
Exposure to service and support workflows alongside sales

The posted range for this position is $140,000 - $170,000, which is the expected starting salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus target not reflected in the range.

What You’ll Gain as a #TeamSchein Member

A robust benefits package including health coverage, retirement savings with company match, paid time off, parental leave, wellbeing resources, education support, and MORE!

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Unfortunately, Henry Schein One is not currently hiring individuals residing in Delaware, Hawaii, North Dakota, Rhode Island, Vermont, Puerto Rico, and other US territories.

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