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Henry Schein ONE

We are the Global Leader in dental management, analytics, communication, and marketing software
We deliver innovative dental software and services, combined with expert business coaching, to help connect dental technology so it works as one
When TECHNOLOGY connects, more data is shared, more tasks are automated, and more work gets done. And most importantly, dental professionals have more time to focus on providing a quality experience for their patients.

If you are looking for a growing career that makes a difference, come be part of our team today!

Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Louisiana, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, Washington DC, or Puerto Rico and other US Territories.

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Lead UX Designer

Remote

Full Time

User Experience

Experienced

This position will be remote in the United States or hybrid in our American Fork, UT office 2-3 days per week.

Job Summary
We are looking for a Lead UX Designer to co-lead and set the design direction for our flagship Practice Management System, Dentrix Ascend. You are a seasoned product designer with a strong track record of shaping complex B2B platforms, driving clarity in ambiguous problem spaces, and delivering cohesive, high-impact user experiences at scale.

You bring deep empathy for customers, strong systems thinking, and the ability to translate complex workflows and technical constraints into intuitive, elegant solutions. While you are still energized by hands-on design work, you also operate comfortably at a strategic level—guiding design decisions, influencing product direction, and mentoring designers across teams.

This is a highly collaborative leadership role that partners closely with Product, Engineering, and cross-functional stakeholders. You will help define what “great” looks like for UX on Dentrix Ascend, champion user-centered design throughout the organization, and elevate the overall maturity of our design practice.

All submissions should include a link to your portfolio as part of consideration for this role.

What You Will Do

Provide design leadership and co-ownership of UX strategy and execution for a large-scale, complex B2B SaaS platform
Champion user-centered design by deeply understanding customer needs, workflows, pain points, and behaviors through qualitative research, interviews, and usability testing
Lead the end-to-end design process, from problem framing and concept exploration through prototyping, high-fidelity UI, and detailed design specifications
Partner closely with Product Managers and Engineering leads to shape product strategy, prioritize opportunities, and deliver solutions that balance user value, business goals, and technical constraints
Drive alignment across teams by clearly communicating design rationale, tradeoffs, and vision to both technical and non-technical stakeholders
Identify research needs within the product roadmap and ensure insights are synthesized into actionable design direction
Facilitate design thinking workshops, critiques, and retrospectives to foster collaboration, innovation, and continuous improvement
Contribute to and evolve design systems, interaction patterns, and standards to ensure consistency, scalability, and quality across the product
Mentor and coach designers on the team and cross-functional teams, providing feedback, guidance, and support to help them grow in craft, confidence, and impact

Travel/Physical Demands

Travel typically less than 10%
Office environment with no special physical demands required

Qualifications

What You Will Have

8-10 years of experience designing and delivering high-quality B2B or enterprise software products, with increasing levels of ownership and influence
Demonstrated expertise across the full design lifecycle, from discovery and research through ideation, prototyping, testing, and iteration
A proven ability to design and scale end-to-end user experiences within complex systems and workflows
Excellent product thinking skills, with the ability to balance user needs, business objectives, and technical realities
A customer-first mindset and a passion for engaging directly with users to validate assumptions and drive meaningful outcomes
Experience operating as a design leader—setting direction, influencing stakeholders, and raising the bar for design quality
A collaborative approach and extensive experience working closely with Product Management and Engineering partners
Solid understanding of web and native application design, with working knowledge of HTML, CSS, and JavaScript fundamentals
Proficiency in Figma and FigJam
Hands-on experience building and maintaining design systems, style guides, and reusable component libraries

Nice to Haves

Bachelor’s Degree in Design or Human Factors
Experience in the medical or dental industry, bringing valuable industry insights to the table

The posted range for this position is $120,000 - $175,000 which is the expected starting salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus target not reflected in the range.

What you get as a Henry Schein One Employee

A great place to work with fantastic people
A career in the healthcare technology industry, with the ability to grow and realize your full potential
Competitive compensation
Excellent benefits package – Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid Parental Leave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more

About Henry Schein One

Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company’s products and services work together as one simple solution to provide users with a seamless and integrated experience.

Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.
One of many reasons why Henry Schein One leads the industry is because of our products, services and most importantly, our people.

In 2022, Henry Schein One was named one of Best Companies to Work for in Utah. Click here for more information: 2022 Best Companies to Work For | Henry Schein One

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Louisiana, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, Washington DC, or Puerto Rico and other US Territories.

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